Effective Date: 26 October 2026
Website: https://keralaclassify.com/

1. Introduction

Welcome to Kerala Classify (“we,” “our,” “us,” or “KeralaClassify.com”).

Kerala Classify is an online business directory that helps users discover businesses, shops, service providers and other local services across Kerala, India. The platform enables businesses to publish their details and helps customers find relevant business information.

We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when we share it, how we protect it and what choices you have regarding your information.

By accessing or using KeralaClassify.com, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

Depending on how you use our website, we may collect the following categories of information.

2.1 Personal Information

When you register an account, submit a form or contact us, we may collect:

• Name and username.
• Email address.
• Mobile number and WhatsApp number.
• Account login information.
• Profile information.
• Information you provide through contact or enquiry forms.
• Other information you voluntarily submit.

We use this information to create and manage accounts, respond to enquiries and provide our services.

2.2 Business Listing Information

Business owners who submit a listing may provide:

• Business name and description.
• Business category and services offered.
• Business address and district.
• Telephone number and WhatsApp contact details.
• Website URL and social media links.
• Business hours and location information.
• Business photographs, logos and videos.
• Pricing, offers and other business-related information.
• Other information submitted through listing forms.

Business listing information may be displayed publicly on KeralaClassify.com so that customers can discover and contact businesses.

Please ensure that you have the necessary permission to publish any personal information, photographs or other materials submitted as part of a business listing.

2.3 Payment and Transaction Information

If you purchase a paid listing package or another paid service, we may collect information needed to process and manage your order, such as:

• Customer and billing details.
• Selected package and order information.
• Payment status and transaction reference.
• Billing records and invoices, where applicable.

Payments may be processed by third-party payment providers. Where payment information is handled directly by those providers, their respective privacy policies and security practices will also apply.

We do not intend to collect or store complete payment card details or banking passwords unless a specific payment process lawfully requires it and appropriate safeguards are in place.

2.4 Reviews, Ratings and User-Generated Content

If you submit a review, rating, comment, photograph or other content, we may collect and display that information according to the features you use and the information shown to you when submitting it.

Reviews and other public contributions may remain visible after you stop using your account unless they are removed, anonymised or retained as required by applicable law.

Please do not publish confidential information or another person’s personal information without appropriate permission.

2.5 Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address.
• Browser type and version.
• Device and operating system information.
• Pages visited and links clicked.
• Referring website or source.
• Date, time and duration of visits.
• Basic diagnostic, security and performance information.

This information may help us understand website usage, maintain security, troubleshoot problems and improve our services.

3. How We Use Your Information

We may use the information we collect to:

1. Create, authenticate and manage user accounts.
2. Publish and manage business listings.
3. Help customers discover relevant businesses and services.
4. Enable customers to contact businesses through the contact details or links provided in listings.
5. Process listing subscriptions, payments and renewals.
6. Respond to customer support requests and business enquiries.
7. Send essential account, transaction and service-related communications.
8. Send promotional communications where permitted by law and subject to applicable consent requirements.
9. Detect spam, fraudulent listings, abuse and unauthorised activity.
10. Improve website functionality, search relevance and user experience.
11. Maintain business records and comply with applicable legal obligations.
12. Protect our website, users and legitimate business interests.

We will use personal information only for purposes permitted by applicable law and consistent with the circumstances in which the information was collected.

4. Public Business Listings

Kerala Classify is a public-facing business directory. Information submitted for publication may be visible to website visitors, search engines and other internet users.

Depending on the listing and the information provided, public details may include:

• Business name.
• Business address and location.
• Business telephone number and WhatsApp contact details.
• Business website and social media links.
• Business photographs, descriptions, operating hours and services.
• Published ratings and reviews.

Please do not submit sensitive personal information for public display.

If you are a business owner and want to correct or remove information from your listing, contact us using the details provided in this policy. We will review the request and take appropriate action, subject to verification, applicable law and any legitimate retention requirements.

Removing information from our website does not necessarily remove copies already indexed, cached or republished by third-party websites or search engines.

5. Cookies and Similar Technologies

KeralaClassify.com may use cookies and similar technologies to support website functionality and, where enabled, to understand website traffic and improve user experience.

These technologies may be used to:

• Remember preferences and session information.
• Support login and account functionality.
• Maintain website security.
• Understand how visitors use the website.
• Measure performance and diagnose technical issues.
• Support analytics or advertising, where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

6. Sharing of Information

We do not treat your personal information as a commodity for unrestricted sale. We may share information in the following circumstances, where appropriate and lawful.

6.1 Publicly Available Information

Information included in public business listings, reviews or other public submissions may be accessible to website visitors and third parties.

6.2 Service Providers

We may share relevant information with service providers that help us operate the website and deliver our services. These may include:

• Website hosting and infrastructure providers.
• Payment processing providers.
• Email and communication services.
• Website security and spam prevention services.
• Analytics and performance tools.
• Technical support and maintenance providers.

Such providers should receive only the information reasonably necessary for their assigned functions and handle it in accordance with applicable contractual and legal requirements.

6.3 Business Communications

When you contact a listed business using its published telephone number, WhatsApp link, website or other contact method, the interaction may take place directly between you and that business.

The business’s handling of your information is governed by its own privacy practices. Kerala Classify does not control the privacy policies of independent businesses listed on our platform.

6.4 Legal and Security Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable laws, regulations or lawful orders.
• Respond to valid requests from authorised public authorities.
• Investigate suspected fraud, abuse or security incidents.
• Protect the rights, property and safety of Kerala Classify, our users or other persons.
• Establish, exercise or defend legal claims.

6.5 Business Transfers

If Kerala Classify undergoes a merger, restructuring, acquisition or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, business websites, social media platforms, WhatsApp, maps, payment gateways and other external services.

When you access these services, their own terms, privacy policies and data practices may apply.

Kerala Classify is not responsible for the independent privacy practices or security of third-party services. We encourage you to review their privacy policies before sharing personal information with them.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Depending on the information and the services involved, these measures may include access controls, secure connections, software updates, security monitoring and appropriate access restrictions.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorised access to your account.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Maintaining user accounts and business listings.
• Providing purchased services.
• Managing payments and business records.
• Resolving disputes and support requests.
• Preventing fraud and maintaining website security.
• Meeting legal, accounting and regulatory obligations.

When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable law and legitimate retention requirements.

Publicly displayed information may need to be removed separately from account information. Certain records may need to be retained even after an account or listing is closed.

10. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

• Request information about the personal data we process.
• Request access to your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Raise a grievance or privacy-related complaint.
• Exercise other rights available under applicable Indian data protection law.

You can contact us to make a privacy request. We may ask for reasonable information to verify your identity and ensure that the request is handled securely.

Some requests may be subject to legal, contractual or record-retention requirements. We will explain any relevant limitations where appropriate.

11. Children’s Privacy

Kerala Classify is intended for general audiences and business users. Individuals should not provide personal information through the website in violation of applicable age-related requirements or children’s privacy laws.

Where applicable law requires parental consent or other safeguards for processing children’s personal data, we will follow the relevant legal requirements.

If you believe a child has provided personal information in circumstances that violate applicable law, please contact us so that we can review the matter.

12. Marketing Communications

We may send service-related communications necessary to manage your account, listing, payment or support request.

Promotional emails, SMS messages or other marketing communications will be sent where permitted by applicable law and subject to any required consent.

You may opt out of promotional communications by following the unsubscribe instructions, where available, or by contacting us directly.

Opting out of promotional messages will not necessarily stop essential communications concerning your account, transactions, security or services you have requested.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or legal requirements.

The updated version will be published on this page with a revised effective date.

We encourage users to review this page periodically. Where required by law, we will provide additional notice or obtain consent for material changes.

14. Contact Information and Privacy Grievances

If you have questions, concerns, correction requests or complaints relating to this Privacy Policy or the handling of your personal information, please contact us:

Website: https://keralaclassify.com/
Email: info@keralaclassify.com
Phone: +91 85470 80808

Please include “Privacy Request” or “Privacy Grievance” in the subject line of your email and provide enough information for us to understand and respond to your request.

We will review privacy-related requests and respond within the time required by applicable law.

15. Applicable Law

This Privacy Policy is intended for Kerala Classify’s operations in India and will be interpreted subject to applicable Indian laws and regulations, including applicable data protection and privacy requirements.

Nothing in this policy is intended to exclude or restrict any right that cannot lawfully be excluded or restricted.